Business Associate Agreement
This AI Processing Addendum ("Addendum") supplements and is incorporated into the Business Associate Agreement ("BAA") between Glass Box Solutions, Inc. ("Business Associate") and the undersigned law firm or legal entity ("Covered Entity" or "Customer") (collectively, the "Parties").
WHEREAS, the BAA governs Business Associate's use and disclosure of Protected Health Information ("PHI") on behalf of Customer;
WHEREAS, Business Associate provides legal AI services through the Adjudica.AI platform that involve AI processing of PHI;
WHEREAS, the Parties wish to address AI-specific considerations for the handling of PHI;
NOW, THEREFORE, the Parties agree as follows:
"AI Processing" means the use of artificial intelligence, machine learning, large language models, or similar technologies to analyze, summarize, extract information from, or generate content based on PHI.
"AI Provider" means a third-party provider of artificial intelligence services used by Business Associate. As of the Effective Date, the sole AI Provider is Google.
"AI Output" means any text, analysis, summary, calculation, or other content generated through AI Processing.
"Model Training" means the use of data to train, fine-tune, improve, or develop artificial intelligence or machine learning models.
"Prompt" means any query, instruction, or input provided to an AI system, which may include PHI.
Business Associate may engage in AI Processing of PHI solely for the following purposes:
Business Associate shall implement reasonable measures to ensure that AI Processing involves only the minimum necessary PHI to accomplish the intended purpose.
Where feasible without materially diminishing the utility of the Services, Business Associate shall implement measures to de-identify PHI prior to AI Processing.
Business Associate shall not use PHI for Model Training without the prior written authorization of Customer and affected individuals.
Business Associate shall ensure, through written agreements with AI Providers, that:
Upon Customer's request, Business Associate shall provide written certification of its compliance with this Section 3.
The following AI Providers are authorized subcontractors under this Addendum:
| Provider | Service | Primary Use |
|---|---|---|
| Google Cloud | Gemini, Vertex AI, Document AI | Document analysis, legal reasoning, OCR |
| Pinecone | Vector Database | Information retrieval |
Business Associate has entered into, or shall enter into, written agreements with each AI Provider that impose obligations consistent with this Addendum, including:
Business Associate shall notify Customer at least thirty (30) days before engaging any new AI Provider to process PHI. Customer may object to a new AI Provider by providing written notice within fifteen (15) days of receiving notification.
PHI contained in Prompts shall be:
AI Output that contains or is derived from PHI shall be:
To the extent vector embeddings are created from PHI:
Business Associate shall implement the following technical safeguards for AI Processing:
Business Associate shall:
Business Associate does not guarantee the accuracy of AI Output. AI Processing may produce errors, omissions, or inaccuracies.
Customer acknowledges and agrees that:
Customer acknowledges receipt of Business Associate's AI Transparency Disclosure, which describes AI capabilities, limitations, and verification responsibilities.
In addition to the breach notification requirements of the BAA, Business Associate shall notify Customer if:
Notification of AI-related security incidents shall be provided within ten (10) calendar days of discovery.
Customer may, upon reasonable notice, request:
Business Associate shall reasonably cooperate with Customer's audits related to AI Processing.
This Addendum is effective as of the Effective Date and continues for the term of the BAA.
Upon termination:
In the event of a conflict between this Addendum and the BAA, this Addendum shall control with respect to AI Processing.
This Addendum may be amended only by written agreement signed by both Parties.
This Addendum, together with the BAA, constitutes the entire agreement between the Parties regarding AI Processing of PHI.
GLASS BOX SOLUTIONS, INC.
Signature: _______________________________
Name: _______________________________
Title: _______________________________
Date: _______________________________
CUSTOMER
Entity Name: _______________________________
Signature: _______________________________
Name: _______________________________
Title: _______________________________
Date: _______________________________
This AI Processing Addendum is effective as of the date last signed by both Parties.